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Design: AppeltjeZ | Techniek: Laméco
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Soft side of Six Sigma and Lean


Your achievements
 

  • Practical experience in identification of the stakeholders and their "positions" related to the improvement project (from "making it happen" to "blocking the project").
  • Knowledge how to develop influencing approaches for the stakeholders in the different positions.
  • Discovered your own way in dealing with own resistance and biases.
  • Understanding the impact of the team roles, uncovering your own primary and secundary team role.
  • Known with the basic tools / methodes to diagnoze team / individual behaviours in the projects.

Our contributions


  • Creation of the situations by simulations with the possibility to "feel" the different dimensions of a change management process.
  • Provision of the possibilities to experimant with the different facilitating interventions in a safe, learning environment.
  • Intensive, data points based feedback to the participants, helping to learn how to interprete own and others reactions.
  • Providing exercises and approaches to work on the "Change Mgt DNA elements". 

DNA of the change management process:

  • Team introduction
  • Roles in a team
  • Ground rules for a team
  • Facilitating
  • Communication
  • Stakeholders identification
  • Stakeholders influencing
  • Mgt. of resistance and emotions
  • Negotiating
  • Conflict management